Privacy Policy
Threefold Panels Pty Ltd Last updated: 14 May 2025
Threefold Panels Pty Ltd (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store and disclose personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Threefold Panels Pty Ltd is an Australian construction company specialising in temperature-controlled and hygienic environments, including cool room panels and custom doors.
For privacy-related enquiries, please contact: Email: admin@threefold.net.au
2. What Personal Information We Collect
We may collect the following types of personal information:
Name
Email address
Phone number
This information is typically collected when you:
Fill in a contact form on our website
Call or email us directly
Make a project enquiry
We also collect non-identifiable website analytics data through Google Analytics to improve our website performance and user experience.
3. How We Collect Your Information
We collect personal information in the following ways:
Directly from you via online contact forms, phone calls, or email communication
Automatically through website analytics tools like Google Analytics
4. Why We Collect Your Information
We collect personal information for the following purposes:
To respond to your enquiries and provide relevant services
To improve our website and services
To communicate marketing or promotional material (if you opt in)
5. Disclosure of Personal Information
We do not sell your personal information. We may disclose it to trusted third-party service providers who assist in operating our website or delivering our services, under strict confidentiality agreements.
6. Cross-Border Disclosure
At the time of writing, Threefold Panels Pty Ltd does not transfer or store personal information outside of Australia.
7. Use of Cookies and Website Tracking
Our website uses Google Analytics, which may collect data such as pages visited, duration of sessions, and device type to help us improve the website experience.
We may also use cookies to enhance user experience. By using our website, you consent to the use of cookies as described. You can modify your browser settings to disable cookies. Please note that data collected via Google Analytics may be processed by Google on servers located outside Australia.
8. Data Security
We are committed to protecting your personal information and take reasonable steps to safeguard it, including password-protected systems and secure website hosting. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Anonymity
You are welcome to interact with us anonymously or using a pseudonym where it is lawful and practical to do so. However, in many cases we may need certain personal details to respond to your enquiry or deliver services.
10. Access and Correction
You may request access to personal information we hold about you or request corrections if it is inaccurate or out-of-date. To do so, please email: admin@threefold.net.au
11. Complaints
If you have a concern or complaint about how your personal information is handled, please contact us directly at admin@threefold.net.au. We aim to respond promptly and fairly.
If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): 🔗 www.oaic.gov.au
12. Policy Updates
This privacy policy may be updated occasionally. Any changes will be published on our website, and your continued use of the site will signify your agreement to those changes. If we make significant changes to this policy, we will notify you via our website or by email where appropriate.